Privacy policy

At OptionNeed, accessible from our mobile application and optionneed.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by OptionNeed and how we use it.


1. Information We Collect

To provide a seamless shopping experience, we collect the following:

  • Personal Identification Information: Name, email address, phone number, and shipping/billing address.

  • Payment Data: Credit card numbers and billing info (processed via secure third-party gateways like Stripe or PayPal).

  • Account Credentials: Usernames and passwords.

  • Usage Data: IP addresses, device type, browser version, and pages visited within the app.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and deliver your orders.

  • Send order confirmations and shipping updates.

  • Communicate with you (customer support or marketing, if opted-in).

  • Improve, personalize, and expand our app features.

  • Detect and prevent fraudulent transactions.

3. Sharing Your Data

We do not sell your personal data. However, we share information with trusted third parties to run our business:

  • Service Providers: Logistics partners (e.g., FedEx, UPS) and payment processors.

  • Legal Requirements: If required by law to comply with legal obligations or protect our rights.

  • Business Transfers: In the event of a merger or sale of assets.

4. Cookies and Tracking Technologies

OptionNeed uses 'cookies' to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Data Security

We prioritize the security of your data. We use industry-standard encryption (SSL/TLS) to protect your information during transmission. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data.

  • Correction: Request that we fix inaccurate information.

  • Deletion: Request that we erase your personal data under certain conditions.

  • Opt-out: Unsubscribe from marketing emails at any time via the "Unsubscribe" link.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."